The Flying Locksmiths - LA West

Charles and Mary Freedman are excited to be bringing The Flying Locksmiths to West Los Angeles. Mary, a native to Los Angeles – an endangered species in this ever increasingly mobile society – was born and raised in Westchester. She obtained her undergraduate degree from Loyola Marymount and Masters in Business Administration from Pepperdine University. During her career, she has worked in research, marketing, and real estate. Charles, a transplant from Buffalo, NY would not call any place but Southern California home — having lived here for 50 years. With an undergraduate degree from UCLA and Masters in Business Administration from Pepperdine (yes, that’s where Charles and Mary met and fell in love) Charles has been the President or Chief Financial Officer of companies in the real estate, distribution, telecommunications and import industries. Charles and Mary reside in Manhattan Beach with their daughter and a four-legged beast that thinks he’s the alpha dog. Our Core Values Mary and Charles look forward to delivering an exceptional experience to our customers, employees and suppliers using these core values: L – Listen Actively O – Operate Exceptionally C – Communicate Honestly K – Know the Job S – Satisfy Partners Listen Actively – Use our ears twice as much as our mouth. Wait until the other person is finished speaking before starting to form a response. Confirm our understanding. Operate Exceptionally – Do our best. Take risks. Focus on the solution, not the problem. Set goals, measure performance and course correct as needed. Learn from our mistakes. Make and keep commitments. Communicate Honestly – Be truthful. Think about what is motivating our deeds and words. Don’t speak partial truths. Say what we’ll do and do what we say. Know the Job – Protect! Ask questions to achieve clarity. Seek help. Continue learning and developing our skills. Share knowledge. Satisfy Partners – Take care of yourself, customers, vendors and fellow employees. Deliver outstanding results at a fair price.