Custom Remodeling Concepts LLC

Quality of work itself was okay and fairly priced, but getting the work to begin and finishing the project were very bad experiences. I will focus on the lack of finishing the job. I paid for my bathroom remodel in full when the work was about an hour from completion. However, Wade and his crew did not end up finishing that day. I tried to get him back to complete the job (all of about 20 minutes of work - I just did not have the tools) for weeks and weeks. Every time there was an excuse as to why he couldn't come and finish the job. Two months later and it still isn't finished. Wade took ZERO ownership and just kept piling on excuses. I'm sure he didn't care since he had his money. Avoid at all costs.

We had our kitchen remodeled over a year ago, and are still waiting for a new dishwasher as promised(our old one does not fit into the new space as it should). Despite numerous back and forth communications where a new one is promised almost every next week, this still has not been resolved. Moving on to other things: the cabinets were placed against the wall leaving out the spacer as planned. Therefore, we have to keep a plastic protector on the door handle to keep it from damaging the wall when opened, along with the shelves that are supposed to slide out, do not do so the whole way. The only real way to fix this was to rehang the cabinets, which would require a new granite counter top.A door was replaced by drywall. It was never finished correctly, and is wavy. We fixed that issue by putting pictures and a cabinet in front of it, hiding the awful finish work. There were many other things I will not mention, but from what we have learned from this company, is that Wade has one main person doing everything, even though we were told an electrician and plumber, etc would be doing their parts. Josh did his best, but it was evident he cannot do everything. He even said a few times **I have never done this before**We would never recommend this company.